Conversational AI – How AI Agents Are Revolutionizing Chatbots
In the past, chatbots were little more than scripted responders, offering pre-defined answers to limited queries. While they helped reduce basic customer service workloads, their rigid nature often led to frustration and disengagement. Today, thanks to the rapid advancement of Conversational AI and AI agents, chatbots are no longer passive tools—they’re becoming intelligent, adaptive, and…
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